How to delete your account
BuildCreditAI honors account-deletion requests by email. Here's how to make the request and what happens to your data afterward.
Request deletion by email
To delete your account and the data associated with it, email [email protected] from the email address on your account. Sending from your account email lets us confirm the request is really coming from you before we act on it. Just let us know you'd like your account closed and deleted.
What gets removed — and what's kept
We delete your account and the data tied to it. A limited set of records — for example, anything we're required to keep for legal, compliance, or anti-fraud reasons — may be retained for the minimum period the law requires and then deleted.
Before you delete
Deletion is permanent, so if you want a copy of your information first, request a data export (also by email) before asking us to delete. For the full picture of what data we hold and how we handle it, see the Trust Center at /trust.
Key Takeaways
- Email [email protected] from your account email to request deletion.
- Most data is removed; some records are kept only as long as the law requires.
- Export your data first if you want a copy — deletion is permanent. See /trust for the full data-handling picture.