Account & login2 min read
How to sign up for BuildCreditAI
Creating your account takes a couple of minutes — here's exactly what to expect from the signup screen through your first plan.
Read article
Help Center
How can we help?
Step-by-step guides for getting things done in BuildCreditAI — your account, your dashboard, the AI Coach, and billing.
Account & login
Account & login2 min read
How to change your email or password
Both your email address and password are managed from your profile page. Here's how to update either one safely.
Read article
Account & login2 min read
How to delete your account
BuildCreditAI honors account-deletion requests by email. Here's how to make the request and what happens to your data afterward.
Read article
Account & login2 min read
How to export your data
You can request a copy of everything BuildCreditAI holds about you. Here's how the export works and how long it takes.
Read article
Dashboard & score tracking
Dashboard & score tracking2 min read
How to log a credit score
Logging your score is how BuildCreditAI tracks your progress over time. Here's where to do it and what each field means.
Read article
Dashboard & score tracking3 min read
How to set or change your goal
Your goal shapes the roadmap and tasks you see. Here's how to set your first goal, add another, or switch your primary goal.
Read article
Dashboard & score tracking2 min read
How to mark a roadmap action complete
Checking off tasks keeps your credit journey moving. Here's how task completion and month progression actually work.
Read article
Dashboard & score tracking3 min read
Understanding your persona and credit state
BuildCreditAI tailors your experience to who you are and where your credit stands today. Here's what that personalization is based on.
Read article
AI Coach & Pro features
AI Coach & Pro features3 min read
What the AI Coach can and can't help with
The AI Coach is a Pro feature that answers your credit questions using your own data. Here's what it's good for — and where its limits are.
Read article
AI Coach & Pro features1 min read
AI Coach daily and monthly limits
The AI Coach has usage limits to keep it fast and fair for everyone. Here are the exact numbers and when they reset.
Read article
AI Coach & Pro features3 min read
How to generate a dispute letter (Pro)
The Pro dispute tool helps you produce a properly formatted letter to send to the credit bureaus yourself. Here's the step-by-step flow.
Read article
Billing, subscriptions & gifts
Billing, subscriptions & gifts2 min read
How to upgrade to Builder or Pro
Upgrading unlocks your full roadmap and the Pro tools. Here's where to upgrade and what to expect at checkout.
Read article
Billing, subscriptions & gifts2 min read
How to cancel your subscription
You can cancel a paid plan at any time. Here's how to do it today and what happens to your access.
Read article
Billing, subscriptions & gifts2 min read
Our refund policy
Here's a plain-language summary of how refunds work for subscriptions and gifts, with pointers to the exact terms.
Read article
Billing, subscriptions & gifts3 min read
How to gift a BuildCreditAI subscription
You can buy a year of BuildCreditAI for someone else. Here's how gifting works from purchase to the invitation they receive.
Read article
Billing, subscriptions & gifts2 min read
How to redeem a gift code
Got a BuildCreditAI gift? Here's how to claim it and start using your subscription.
Read article