How to cancel your subscription
You can cancel a paid plan at any time. Here's how to do it today and what happens to your access.
How to cancel
You can cancel your subscription at any time. From the "Your Plan" section of your profile, use the "Contact support" link to email [email protected] and ask to cancel — or email support directly from the address on your account. We'll process the cancellation for you.
What happens to your access
Cancelling stops your next renewal. You keep access to your paid features until the end of the billing period you've already paid for — cancelling doesn't cut you off immediately, and it doesn't retroactively refund the current period. After that date your account moves to the Free plan, and your data and history stay intact.
If you're still in your free trial
If you cancel during the 7-day free trial, before your first charge, you simply won't be billed. For the details on refunds, see "Our refund policy."
Key Takeaways
- Cancel anytime via the "Contact support" link in your profile's "Your Plan" section, or by emailing [email protected].
- You keep paid access until the end of the period you've paid for, then move to Free.
- Cancel during the 7-day trial and you won't be charged.